Please respect our time, appointments are precious. If you arrive late, we will finish your treatment on time while the treatment fee remains unchanged.

We understand that appointments may need to be cancelled or postponed however we ask you phone as soon as you know to change the appointment or at least 24 hours before.

Upon booking your appointment we may ask for a 20% booking fee. ‘No shows’ will incur a 20% cancellation fee – gift vouchers will be void.

Our cancellation policy is endorsed by the Association of Professional Aestheticians of Australia. Please note: booking an appointment at Portias is an acknowledgement of these terms.